Promethean
On this page:
OVERVIEW | GET STARTED | GENERAL HELP | FAQ | CONTACT DETAILS | RELATED CONTENT
For data privacy concerns, some resources may require you to sign in to Google Chrome with your MPS email in order to see them.
> Overview
Promethean panels are interactive touch-screen classroom equipment. Promethean panels can act as a whiteboard, an extension of your laptop, a presentation tool, a choice board, and so much more!
> Get Started
Terminology
- panel
- board
- active board
- smart board
- smart panel
- and "ActivPanel"
...are often used interchangeably in reference to the Promethean touchscreen technology.
> General Help
Identify Panel Model Type
Due to the large number of classrooms throughout all schools, MPS cannot accommodate a singular model type. Throughout the school year, there's an average of three different types of panels being used across all schools.
Nickel + Cloud Connect
If you recognize the login screen below, you have the newest Promethean panel: the Nickel + Cloud Connect version.
Nickel
If your panel has the Unified Menu with ActivCast, then you have a Nickel (without Cloud Connect) version.
Versions: 4.5, iSeries, 6
If your panel has physical menu buttons on the left side or in the center with a flip panel, you have an older version.
> Frequently Asked Questions (FAQs)
- I need login help.
- My PIN isn't working.
- I'm a teacher. Is the MPS-Admin profile for me?
- Can I add another user profile?
- Why won't the panel respond to touch when connected to my computer?
- The keyboard is in my way, can I move it?
- Why can't I adjust the volume from my computer?
- How should the panel be cleaned?
- Can I print from the panel?
- Can I play a DVD from the panel?
- How do I play YouTube videos?
I need login help.
My PIN isn't working.
I'm a teacher. Is the MPS-Admin profile for me?
Can I add another user profile?
Why won't the panel respond to touch when connected to my computer?
The keyboard is in my way, can I move it?
Why can't I adjust the volume from my computer?
How should the panel be cleaned?
Can I print from the panel?
Can I play a DVD from the panel?
How do I play YouTube videos?
> Contact Details
For Cables, Adapters, and Cleaning Supplies
Contact IT Services
Mondays through Fridays from 7:30am to 4:00pm
Online: Submit an eTicket
For Training
- Check out the Skills Training page for online self-paced courses to learn about Promethean
- Learn more from Promethean World
- Read Promethean Blog posts
Note: MPS no longer has dedicated employees for Promethean support.
Please do not email the MPS Promethean email account, as it's no longer being monitored. Instead, contact IT Services.
> Related Content
ActivInspire is a tool used on Promethean panels. Use ActivInspire to create interactive lessons to improve student engagement.
Document cameras are used to display objects or text. Document cameras are compatible with Promethean panels.
The Poly Studio Camera is classroom equipment designed for virtual conferencing that includes camera and audio capabilities. They're available to a limited number of 6-12 teachers.